Computer Systems Engineer

Why live in Helena, Montana?

• Helena is surrounded by rolling hills and lofty mountains and is tucked below the Continental Divide.

• It is a relatively quiet place to call home where small-town living collides with outdoor adventure.

• Helena has a rich history and was originally founded as a gold camp during the Montana gold rush.

• Learn more about moving to and/or living in Helena, Montana here.

This position affords the opportunity to telework from a remote location within the state of Montana.  Specific conditions will be outlined as part of the job offer and must adhere to state policy.

We invite you to consider joining us at the State of Montana Department of Administration

As a customer service–focused organization, we provide centralized services, specialized support, and practical solutions to state agencies, boards, and commissions, as well as local governments across Montana. Our vision is to transform how government services are delivered and accessed, serving state government with effective, efficient, and customer‑driven solutions that benefit all Montanans.

The State Information Technology Services Division’s (SITSD) mission is to provide shared IT services to support the needs of the state and citizens of Montana.We offer an innovative and collaborative work environment where employees are valued and supported. In addition, our employees have the opportunity to be involved in some of the most exciting and innovative IT projects and initiatives in development within Montana state government. 

What is this career opportunity?

Do you want to be part of an exciting challenge to support enterprise applications state-wide? We are seeking a technically skilled individual with a passion to learn and solve problems to join our enterprise team as a Computer Systems Engineer.

In this position, you will be focused on modernizing our existing infrastructure to align with the State’s evolving AI and cloud-centered priorities. You will be involved in supporting load balancing, application delivery, virtualization, and cloud technologies. Responsibilities include maintaining these technologies in our on-premise data centers and cloud environments. This position is responsible for collaborating with team members to design automated solutions that will provide better services to our customers, working across state agencies to facilitate enterprise-aligned solutions based on their needs.

What are we looking for?

Education and Experience\: 

Level 1\:

·Associate’s degree in information technology, networking, or a related field and

·2 years’ experience supporting midsize to large enterprise IT environments

·Alternate combinations of education and experience will be considered on a case-by-case basis.

Level 2\:

·Bachelor’s degree in information technology, networking, or a related field and

·3 years’ experience supporting midsize to large enterprise IT environments

·Alternate combinations of education and experience will be considered on a case-by-case basis.

Competencies\:

    Required experience\: 

·AWS cloud infrastructure and services

·VMware virtualization and infrastructure

·F5 BIG-IP application delivery and security technologies including WAF

·Microsoft Windows and Red Hat Linux server administration

·Enterprise infrastructure administration (deploy, configure, secure, maintain, troubleshoot, upgrade)

·Enterprise networking concepts (IPv4 addressing, DNS, VLANs, NAT, firewalls)

•   Processing tickets and changes in ServiceNow or similar ITSM platforms

Preferred experience\:

·Containerization technologies (on-prem and cloud)

·VMware NSX

·Rubrik backup and recovery

·Infoblox DNS and IPAM

·Enterprise certificate management / PKI

Ability to\:

·Provide excellent customer service;

·Communicate effectively both orally and in writing;

·Adapt to shifting business requirements;

·Explain technical issues to non-technical people;

·Work with minimal supervision, and be a self-starter;

·Develop innovative solutions to problems;

·Implement new technologies.

Does this sound like you?

Please tell us how and why by submitting your resume and cover letter.(Please Note\: You do not need to complete the “work experience” or the “education & certifications” portion of the application process in our recruiting system.You only need to upload the requested documentation.)

What can you expect from us in return for your hard work?

ØLook here to see the additional benefits!They include\:

oWork/life Balance

oHealth Coverage

oRetirement plans

oPaid Vacation and Sick Leave and Holidays

oAnd more…

ØPublic Service Loan Forgiveness (PSLF) – Employment with the State of Montana may qualify you to receive student loan forgiveness under the PSLF.

Other important information to be aware of.

• This position requires successful completion of a criminal background check.
• Only online applications are accepted.By applying online, you can receive updates and monitor the status of your application.
• The Department of Administration participates in E-Verify to confirm employment eligibility.  After accepting a job offer and completing form I-9, your information will be submitted to the Department of Homeland Security and Social Security Administration for verification.   For more information about E-Verify, please visit the E-Verify website found here, https\://www.e-verify.gov/. 
• In this position you will be afforded the opportunity to telework, however there will be required weekly in-office day(s) in Helena.  Specific conditions will be outlined as part of the job offer and must adhere to state policy.

Anyone who needs to request a reasonable accommodation in the application or hiring process should contact the HR staff identified on the job listing or by dialing the Montana Relay at 711. Montana Job Service Offices also offer services including assistance with submitting an online application.

State government does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, childbirth or medical conditions related to pregnancy or childbirth, age, physical or mental disability, genetic information, marital status, creed, political beliefs or affiliation, veteran status, military service, retaliation, or any other factor not related to merit and qualifications of an employee or applicant.